Beyond the Hotel: Earning Guest Loyalty with Hospitality Tech

Countless articles have been written about enhancing the hotel customer…


Loyalty Magazine Awards 2018: Tales of the (Mostly) Expected…

However much you think you know about a topic, some things will still surprise…


The Attention Equilibrium

If you’re unlucky enough to have been the prettiest person in a packed bar,…


The future of customer loyalty is mobile

The more we can do with our mobiles at the checkout, the more consumers will be…