June 21, 2018
Loyalty Magazine Awards 2018: Tales of the (Mostly) Expected…
However much you think you know about a topic, some things will still surprise…
April 11, 2018
Paranoid Brand Warning: Consumers can sense your fear
Consumers love confidence. On evidence, true customer loyalty is won through…
November 22, 2017
The Year 2022 – A Case Study of a Happy Customer
Sometimes friends ask me if I remember how we used to shop several years ago,…
November 7, 2017
Let’s shape the future of loyalty programs
We have the opportunity to shape the future of loyalty programs so they fit…