Loyalty Coalitions V3.0: greater benefits for consumers and brands

A spike in recent news around loyalty coalitions – both good and bad – signals…


Loyalty Magazine Awards 2018: Tales of the (Mostly) Expected…

However much you think you know about a topic, some things will still surprise…


Two’s Company: Business-saving innovation is easier through partnerships

How many innovative ideas do you have to improve your area of the business? I’d…


Reality Check: 5 Roadblocks to Blockchain Loyalty Tech

It’ll be several years before blockchain tech has any significant impact on the…


The Attention Equilibrium

If you’re unlucky enough to have been the prettiest person in a packed bar,…


Loyalty: On the Cusp of Major R(E)volution

Loyalty program announcements so far this year indicate a major sea change.…