Beyond the Hotel: Earning Guest Loyalty with Hospitality Tech

Countless articles have been written about enhancing the hotel customer...


Loyalty Coalitions V3.0: greater benefits for consumers and brands

A spike in recent news around loyalty coalitions – both good and bad –...


Two’s Company: Business-saving innovation is easier through partnerships

How many innovative ideas do you have to improve your area of the business?...


Reality Check: 5 Roadblocks to Blockchain Loyalty Tech

It’ll be several years before blockchain tech has any significant impact on...


Paranoid Brand Warning: Consumers can sense your fear

Consumers love confidence. On evidence, true customer loyalty is won through...


Let's shape the future of loyalty programs - a man in a cafe on his phone

Let’s shape the future of loyalty programs

We have the opportunity to shape the future of loyalty programs so they fit...