Beyond the Hotel: Earning Guest Loyalty with Hospitality Tech

Countless articles have been written about enhancing the hotel customer...


Loyalty Magazine Awards 2018: Tales of the (Mostly) Expected…

However much you think you know about a topic, some things will still surprise...


The Attention Equilibrium

If you’re unlucky enough to have been the prettiest person in a packed bar,...


The future of customer loyalty is mobile

The future of customer loyalty is mobile

The more we can do with our mobiles at the checkout, the more consumers will be...