Loyalty Coalitions are Morphing into Marketplaces

“I am not happy with it [the 15% commission rate], but you do get a constant...


Beyond the Hotel: Earning Guest Loyalty with Hospitality Tech

Countless articles have been written about enhancing the hotel customer...


Loyalty Coalitions V3.0: greater benefits for consumers and brands

A spike in recent news around loyalty coalitions – both good and bad –...


Loyalty Magazine Awards 2018: Tales of the (Mostly) Expected…

However much you think you know about a topic, some things will still surprise...


Two’s Company: Business-saving innovation is easier through partnerships

How many innovative ideas do you have to improve your area of the business?...


Reality Check: 5 Roadblocks to Blockchain Loyalty Tech

It’ll be several years before blockchain tech has any significant impact on...


The Attention Equilibrium

If you’re unlucky enough to have been the prettiest person in a packed bar,...


Loyalty on the cusp of a major revolution

Loyalty: On the Cusp of Major R(E)volution

Loyalty program announcements so far this year indicate a major sea change. From...